FAQ

How can I get files after making a payment?

You will see a download button right after payment is made.

Our system will also automatically send you a receipt contains the download button to your email (Check spam if it is not in your inbox).

Contact us (cs@etextbookguru.com) if you are not able to find the download button.

How can I tell if the e-book is the right one?

We’ve listed the ISBN-13 for every etextbook we are selling. We also offer free sample for every item, thus you can buy with confidence!

I am not able to see the sample

Contact us (cs@etextbookguru.com) to report a bad link, we will replace the link with a new one.

Are these ebooks in scanned version?

We only sell print replica, which represents original quality, and the page numbers are just like the physical edition

How many etextbooks are in stock? I can't find my etextbook here!

Currently our website is at the start-up stage. If you can’t find your etextbook, simply click the “Request” link located in the website header menu, then leave us the ISBN and the book title, we will let you know the availability & price info. in 24 hours .

What format of ebook will I receive?

You will receive ebooks in PDF format that every word is searchable.

What format of solution manual / test bank will I receive?

It depends on the publisher. In most situations, SM / TB are in .doc (.docx) format, sometimes they may be in PDF format.

Can I buy ebook other than textbooks?

Yes, as long as your book has e-version, we can always find it for you

How do I know if my textbook is available in e-version?

Simply go to amazon.com and search for you textbook. Check the following option:

  1. Your textbook has “e-textbook” or “kindle” tab
  2. Under the tab, it says “Page numbers are just like the physical edition

Then congratulations, we can have it!

My payment cannot be processed

Try a different web browser, if you still have trouble on making a payment, contact cs@etextbookguru.com