Privacy Policy

We value our customer’s privacy:

  1. Our website has enabled guest checkout, we only need to know your email when you make a payment
  2. Your information will not be disclosed to any third party
  3. You will not receive any marketing email from us, we hate advertising email as much as you do
  4. Your information will only be stored on our server for 7 days for the purpose of customer service, we erase transaction history after we make sure your order is completed without any problem

Your payment safety is our top priority:

  1. We don’t have access to your payment information
  2. Our website is SSL certificated, which means the connection between you and our server is encrypted and secured

Accepted Payment Methods & Related Fees

  1. We integrate Paypal and Stripe as our payment processor, both of them are worldwide trusted payment processing company
  2. Customers will not pay any extra fees
  3. Prices shown are in US Dollars, the final amount charged may be subject to exchange rate fluctuation.

Refund & Return Policy

We offer full refund (free return) and free exchange within 15 days of purchase under the following circumstances:

  1. File is corrupted
  2. Our download server is not accessible
  3. Our product information is misstated
  4. Our product and sample are not matched

We only offer free exchange within 15 days of purchase under the following circumstances:

  1. You purchased a wrong edition of a book (i.e You need 11th edition of a textbook, but you accidentally purchase 10th)